Jokery

About Jokery Casino

about-us1

Jokery stands as Canada’s premier online gaming destination, combining cutting-edge technology with authentic casino experiences. Since our launch, we’ve been committed to providing Canadian players with a secure, entertaining, and rewarding gaming environment that exceeds industry standards.

Our Story

Founded with a vision to revolutionize online gaming for Canadian players, Jokery Casino emerged from a passion for creating exceptional entertainment experiences. Our team of gaming industry veterans recognized the need for a platform that truly understands Canadian players’ preferences, from hockey-themed slots to local payment methods like Interac e-Transfer.

We’ve built our reputation on three core principles: security, fairness, and player satisfaction. Every aspect of our platform, from game selection to customer support, reflects our commitment to these values.

Licensing & Regulation

Jokery operates under a Curaçao Gaming License issued by the Government of Curaçao, ensuring we meet strict international standards for:

  • Player Protection: Segregated player funds and secure data handling
  • Fair Gaming: Regular audits of our Random Number Generators (RNG)
  • Responsible Gambling: Comprehensive tools and resources for safe play
  • Anti-Money Laundering: Robust verification and monitoring systems
  • Dispute Resolution: Fair and transparent complaint handling procedures

Our license number 8048/JAZ2020-013 can be verified through the Curaçao Gaming Control Board, providing complete transparency about our regulatory status.

Security & Fair Play

Advanced Security Measures

We employ military-grade security protocols to protect our players:

  • 256-bit SSL Encryption: All data transmission is fully encrypted
  • Firewall Protection: Multi-layered security preventing unauthorized access
  • Secure Payment Processing: PCI DSS compliant payment systems
  • Regular Security Audits: Third-party testing of our security infrastructure
  • Two-Factor Authentication: Optional additional account protection

Certified Fair Gaming

Our commitment to fair play is verified through:

  • RNG Certification: All games use certified Random Number Generators
  • Independent Testing: Regular audits by Gaming Laboratories International (GLI)
  • Game Provider Partnerships: Exclusive partnerships with licensed software providers
  • Transparent RTP: Published Return to Player percentages for all games
  • Audit Trail: Complete transaction history available to players

Game Portfolio

Our extensive gaming library features over 3,500 premium titles from the industry’s leading providers:

Slot Games (3,240+ titles)

  • Classic Slots: Traditional fruit machines and retro themes
  • Video Slots: Feature-rich games with bonus rounds and free spins
  • Megaways: Revolutionary mechanic with up to 117,649 ways to win
  • Progressive Jackpots: Life-changing prizes growing with every spin
  • Canadian Themes: Hockey, maple leaf, and Canadiana-themed slots

Live Casino (90+ tables)

  • Professional Dealers: Trained, friendly, multilingual staff
  • HD Streaming: Crystal-clear video with multiple camera angles
  • Interactive Features: Real-time chat and social gaming elements
  • VIP Tables: Exclusive high-limit tables for premium players
  • Mobile Optimized: Full live casino experience on all devices

Sports Betting

  • Comprehensive Coverage: NHL, CFL, NBA, MLB, and international sports
  • Live Betting: In-play wagering with real-time odds updates
  • Competitive Odds: Market-leading prices on popular events
  • Canadian Focus: Enhanced coverage of Canadian teams and leagues
  • Mobile Betting: Full sportsbook functionality on mobile devices

Technology & Innovation

Cutting-Edge Platform

Our proprietary gaming platform delivers:

  • Instant Play: No downloads required, play directly in your browser
  • Mobile First: Responsive design optimized for all screen sizes
  • Fast Loading: Optimized code ensuring quick game launches
  • Cross-Platform: Seamless experience across desktop, tablet, and mobile
  • Regular Updates: Continuous platform improvements and new features

Payment Innovation

We’ve pioneered Canadian-friendly banking solutions:

  • Interac e-Transfer: Instant deposits and fast withdrawals
  • Cryptocurrency Support: Bitcoin and Ethereum payment options
  • Local Banking: Direct integration with major Canadian banks
  • Multiple Currencies: CAD primary with USD and EUR support
  • Instant Deposits: Most payment methods credited immediately

Customer Support Excellence

Our award-winning support team provides:

24/7 Availability

  • Live Chat: Instant assistance with average response time under 60 seconds
  • Email Support: Detailed responses within 2 hours
  • Phone Support: Direct line for VIP players and urgent matters
  • Multilingual: Support available in English and French

Canadian-Focused Service

  • Local Knowledge: Staff trained on Canadian banking and regulations
  • Time Zone Coverage: Support hours aligned with Canadian time zones
  • Cultural Understanding: Team members familiar with Canadian gaming preferences
  • Rapid Resolution: 95% of issues resolved on first contact

Responsible Gambling Commitment

We take responsible gambling seriously, offering comprehensive tools and resources:

Player Protection Tools

  • Deposit Limits: Daily, weekly, and monthly spending controls
  • Session Time Limits: Automatic logout after specified periods
  • Reality Checks: Regular reminders during extended play sessions
  • Self-Exclusion: Temporary or permanent account restrictions
  • Cool-Off Periods: Short-term breaks from gaming activities

Support Resources

We partner with leading Canadian organizations:

  • Problem Gambling Institute of Ontario: Direct referral services
  • Responsible Gambling Council: Educational resources and support
  • Gamblers Anonymous Canada: Meeting information and contact details
  • ConnexOntario: 24/7 helpline at 1-866-531-2600

Community & Partnerships

Industry Recognition

  • EGR Awards Nominee: Recognized for innovation in mobile gaming
  • SBC Awards: Shortlisted for Best Customer Service
  • Gaming Intelligence Awards: Finalist for Best New Casino
  • Canadian Gaming Association: Proud member supporting industry standards

Community Involvement

  • Local Charities: Annual donations to Canadian children’s hospitals
  • Sports Sponsorships: Supporting local hockey and football teams
  • Educational Initiatives: Funding responsible gambling research
  • Environmental Responsibility: Carbon-neutral operations through offset programs

Our Team

Jokery Casino is powered by a diverse team of gaming professionals:

  • Gaming Experts: Industry veterans with decades of combined experience
  • Technology Specialists: Cutting-edge developers and security experts
  • Customer Service: Dedicated support professionals focused on player satisfaction
  • Compliance Officers: Ensuring adherence to all regulatory requirements
  • Marketing Professionals: Creating engaging promotions and experiences

Future Vision

As we continue growing, our focus remains on:

  • Innovation: Introducing new gaming technologies and features
  • Expansion: Adding more games, sports, and betting options
  • Personalization: Tailored experiences based on player preferences
  • Community: Building stronger connections with Canadian players
  • Sustainability: Maintaining our commitment to responsible gambling

Contact Information

Jokery Casino
Licensed by the Government of Curaçao
License Number: 8048/JAZ2020-013

Customer Support:
Email: [email protected]
Live Chat: Available 24/7 on our website
Phone: 1-800-JOKERY-1 (VIP players)

Business Address:
Jokery Gaming Ltd.
Heelsumstraat 51
Curaçao

Responsible Gambling:
If you need help with gambling problems, contact:

  • Problem Gambling Institute of Ontario: 1-888-230-3505
  • ConnexOntario: 1-866-531-2600
  • Responsible Gambling Council: responsiblegambling.org

Join thousands of satisfied Canadian players who have made Jokery Casino their preferred gaming destination. Experience the difference that comes from a casino built specifically for Canadian players, by people who understand what Canadian gamers want.